XC-Host — Support Blog

Before everyone goes “FUCK WHY”. Let me explain.
I’ve been saying this on and off ever since we left ayksolutions because it seems that something goes wrong every 3 months. I’ve been slowly losing customers ever since. Lost one today from this outage. Whose next?

Enough’s enough, the market is so saturated with hosting companies that I can’t compete. Trust me I’ve tried. Godaddy offers hosting for pennies.. The last sign up I had was September of 2008, and I just removed the account last week as he closed down his computer business..

I’m going to see if I can work out a deal with matt @ mjzhosting (aka mjz) so that I can bring any resellers that want to come with me.

To any shared account client, your welcome to stay until your account expires and possibly beyond. Not much will change, support will be directly through this domain. If I choose to continue the price won’t change, support wont change. I just won’t have a server.

For those resellers who’ve paid for one or two years, I’m willing to continue to host your accounts if I can work something out with mjz. Otherwise I can’t really offer refunds but I don’t mind paying for the first 2 months on your new host. It’s the least I can do and you won’t get that anywhere else.

The time line I’ve come up with for the closing is two months. It gives me time to hopefully work something out with mjz and time for anyone who wants to leave to find a new host. Personally I still like mjzhosting, but I know 80% of my clients came from a bad experience over there. I started XC-Host when one of mjz’s servers had a week of downtime because of a hard drive failure.
MJZ Hosting is running entirely new servers / hardware right now, and there hasn’t been a problem in a while. Matt the owner has been running MJZ Hosting way before I even paid for hosting! Take a look at his website: http://mjzhosting.net

Lastly, I want to thank all my customers who have been with me throughout this bumpy ride since March of 2006. I’ve enjoyed hosting you for all this time and wish you luck with your new host.

Sincerely,
JoeM
XC-Host
www.XC-Host.com