XC-Host — Support Blog

June 5, 2009 @ 12:45pm
Having some more problems for those of you on the new Ireland server.
For some reason @ around 11am the server was unresponsive (not down) cpu usage was + 150 and spamd kept failing. Still unsure what the cause was of this but I’m looking and the techs are working on it. Screenshot can be seen here

Apache (httpd) is still down. It refuses to come online via whm (web host manager) or ssh. Techs have been made aware of this. If in another 4 minutes my Ireland friend will be contacting them directly over the phone. I’ve updated the ticket with all the information I have.

June 5, 2009 @ 4:14pm
Apache (httpd) is unfortunately still down. We have the main tech working on this problem right now. I took a stab at it earlier but google and my own knowledge couldn’t solve the problem.
This should be solved soon…

5:17pm
Setup the blog over here @ godaddy (free account). Just makes it easier for me to update everyone. There is however one downside. The style sheets do not load properly for the admin panel so it looks like garbage. It might be that I’m using 2.8beta2 but it shouldn’t matter. All files appear to be uploaded.
More updates as I get them.

7pm

Websites are back. From the tech: “The problem was most likely caused by a cPanel automatic update which had conflicts with an existing Centos RPM.” They worked with cPanel to solve the issue.

11pm

I noticed that all the websites show the default cPanel page. Techs had to rebuild the httpd.conf. All is solved!

– JoeM